If the firmware version shown is "4.5.2", the upgrade was successful.In the last couple of days, my system is almost completely unresponsive unless started in "safe" mode. NOTE: If the screen is not displayed, check whether the version has been upgraded in the following step.Īfter the update, confirm that the new version has been installed successfully by following the steps in the section.
It will automatically move to the next screen after the download has been completed. NOTE: When the message is displayed, press "Pair". Once the download starts, it will automatically move to the next screen after the download is completed.
Verify that "Version 4.5.2" is displayed and press "OK" to start the update.If an update is applicable, "Headphone update available" will be displayed, and you can press "More Info".The following screen will be shown when the connection has been established.If you have connected to the "Sony|Headphones Connect" application before, select your headphones.
Disconnect all other Bluetooth devices such as wearable devices or smart watches from your Android or iOS device before starting the update.Make sure both devices (Android/iOS device and headphones) are fully charged.Do not perform the update in a location where the Wi-Fi signal is inconsistent, such as on a train, in a place where Wi-Fi signals become congested, or near a microwave, cordless phone, or any other devices that use the 2.4 GHz band frequency radio waves.Do not charge the battery or turn off your headphones while downloading updates, transferring data, or updating.This item is shown only when the device is connected. Select the Version of your device shown in the Menu.NOTE: The device displayed on the screen depends on the device connected. Tap the three dots (menu button) in the upper right corner.Connect your headphones to the "Sony|Headphones Connect" application.Launch the "Sony|Headphones Connect" application.You can check the firmware version as follows. Note: Google and Android are trademarks of Google LLC. Other function improvements IMPORTANT: Installing this firmware will only make your headphones compatible with the Google Assistant.Optimises the headphones for Google Assistant.Voice guidance language selection is now supported (WH-1000XM3 only) Note: In order to use change voice guidance language with WH-1000XM3 headphones, you must use "Sony|Headphones Connect" Ver.In order to use Amazon Alexa with the WH-1000XM3 headphones, you must use "Sony|Headphones Connect" Ver.In order to use Amazon Alexa with the WI-1000X or WH-1000XM2 headphones, you have to use "Sony|Headphones Connect" Ver.Note: In order to use this added Touch sensor control function, you must have version Ver 6.0.0 (or later) of the "Sony|Headphones Connect" app installed. Adds a function to allow the Touch sensor control to be switched between Active and Inactive (WH-1000XM3 only).The following benefits and improvements are also included in this update. Improves general performance of the headphones.Enhances the security features of the system software.